Openpath - FAQs

Help Yourself with our FAQs!

Some of the Most Common Topics

Openpath App - Help Guides

Android Help Guide

iPhone Help Guide

Openpath User Links

●

Download our 'Everyday Use - Openpath' PDF Guide

●

How do I use the Openpath App?

●

Does the Openpath App need to be open to Unlock Entries?

●

I don't have email on my phone, how do I activate my App?

●

What is Remote Unlock and How do I use it?

●

Why does the Openpath App need to know my location?

●

Do I have to enable bluetooth on my phone or pair my phone?

●

What happens if my phone runs out of battery. Can I still get in?

●

Will the Openpath App Drain my Battery?

●

Why does apple wallet appear when I unlock an entry?

Openpath Admin Links

●

How do I create an Openpath User?

●

How do I delete users?

●

How do I create a Mobile Credential?

●

How do I create a Card Credential?

●

How do I import / update users with a csv file?

●

How do I create Usergroup Schedules

●

What is Cloud Key / Guest Pass and How do I send links?

●

How do I run an Openpath report?

●

What are Entry States?

●

How do I create a pin code credential for the Keypad Reader?

●

How do I set up Holiday Schedules?

●

How do I unlock entries from a web browser?

●

How do I set up alerts?

●

How do I unlock entries from Control Center?

●

Openpath Event Definitions